As a patient of SKIN CLUB – Cosmetic Doctors, we understand and respect the rights you have before undergoing any of our cosmetic procedures. We ensure that our patients are well-informed and satisfied with the outcome of their treatments. To have a better understanding, here are a few things you should know before committing to any procedures.

1.You must give consent before the treatment. 

Under common law, all adults must provide an implied, verbal, or written consent before undergoing any medical treatment. If the consent isn’t established, there may be legal consequences. It must also meet the following requirements:

  • The adult must have the capacity to consent or refuse treatment
  • The consent must be given voluntarily
  • The consent must relate to the procedure in question
  • The adult must be providing informed consent

2.You should be well-informed

Before providing consent, a patient must be provided with all the information about the specific treatment which includes but not limited to the treatment options and benefits as well as the potential risks or complications that can happen during or after the procedure. This is to help and guide the patients to decide whether they will proceed.  

3.You have the right to refuse treatment

At SKIN CLUB – Cosmetic Doctors, you are not obliged to proceed with the treatment. We respect your decision should you not take the treatment regardless of your reasons. A patient can confirm his/her refusal of the treatment freely and specifically in writing or verbally. In the event the doctor fails to respect the patient’s decision, a claim of assault or battery could be filed.

4.You can make a medical negligence claim

If a patient believes that our doctor’s lack of skill or care resulted in an injury, the patients can freely make a medical negligence claim under common law. This will depend on the individual’s situation and can generally have 3 options:

  • You can approach your cosmetic doctor and agree on a solution to solve the problem which can be additional treatment, time off work for recovery or medication to improve healing.
  • You can submit a complaint to your state or territory complaint body if the reason is based on misconduct such as no help received with failings of the treatment.
  • You can contact a lawyer and request advice on making a formal claim.

It is important to understand that before making a medical negligence claim, a patient must be able to prove that the treatment s/he received from the doctor was negligent as not every error of failure is considered negligent.

How do I ensure that my patient rights are being met? 

Having an open mind and clear communication with the doctor is important to ensure your rights are met before any cosmetic procedure. 

  • Ask as many questions if you’re not clear on the procedure.
  • Take note of the information about the treatment and the risks involved.
  • You can ask a close family member or friend to accompany you during the consultation if you need additional support.
  • You can request printed material on the specific treatment.
  • You can request instructions about pre-and-post-treatment care.
  • You are free to ask your doctor about their experiences and credentials.
  • Discuss all the costs associated with the treatment.
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